Mercure Carcassonne la Cite Hotel | Hotel in Carcassonne

| 9.2 (298 Reviews) |  1 Bathroom
Carcassonne Hotel | Mercure Carcassonne la Cite Hotel

Hotel in Carcassonne

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a seasonal outdoor pool, and dry cleaning.
Housekeeping is available on request.
Mercure Carcassonne la Cite Hotel offers 80 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

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18, Rue Camille Saint-Saens, Carcassonne, 11000, France

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • TowelsTowels
  • Eco-friendly toiletriesEco-friendly toiletries
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • DeskDesk
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • SafeSafe
  • SoundproofingSoundproofing
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • Water-efficient showers onlyWater-efficient showers only
  • RecyclingRecycling
  • Energy-saving switchesEnergy-saving switches
  • PhonePhone
  • LED light bulbsLED light bulbs
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
BreakfastBreakfast
  • 1 poolside bar and 1 bar1 poolside bar and 1 bar
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 18 per personBuffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 18 per person
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Electric car charging station on siteElectric car charging station on site
  • Free RV/bus/truck parking on siteFree RV/bus/truck parking on site
  • Free uncovered self parking on siteFree uncovered self parking on site
AccessibilityAccessibility
  • ElevatorElevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
ActivitiesActivities
  • GolfingGolfing
  • Bike parkingBike parking
  • Seasonal outdoor poolSeasonal outdoor pool
  • Fitness centerFitness center
EntertainmentEntertainment
  • TVTV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Meeting rooms -  3Meeting rooms - 3
  • ElevatorElevator
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • Water dispenserWater dispenser
  • SpanishSpanish
  • FrenchFrench
  • EnglishEnglish
  • Comprehensive food waste policyComprehensive food waste policy
  • Vegan dining optionsVegan dining options
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Vegetarian dining optionsVegetarian dining options
  • No plastic coffee stirrersNo plastic coffee stirrers
  • No plastic soda bottlesNo plastic soda bottles
  • Comprehensive recycling policyComprehensive recycling policy
  • Smoke-free propertySmoke-free property
  • No plastic drinking strawsNo plastic drinking straws
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Humane treatment of captive wild animalsHumane treatment of captive wild animals
  • Double-glazed windowsDouble-glazed windows
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Reusable cups onlyReusable cups only
  • Biodegradable drinking strawsBiodegradable drinking straws
  • Reusable tableware onlyReusable tableware only
  • At least 80% organic foodAt least 80% organic food
  • TV in lobbyTV in lobby
Guest ServicesGuest Services
  • Seasonal outdoor poolSeasonal outdoor pool
  • Soundproofed roomsSoundproofed rooms
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Multilingual staffMultilingual staff
  • 24-hour front desk24-hour front desk
  • Change of towels (on request)Change of towels (on request)
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Pool umbrellasPool umbrellas
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • TerraceTerrace

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available late check-out fee: eur 40
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 18 per person pet fee: eur 10 per pet, per day service animals are exempt from fees late check-out fee: eur 40 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of eur 10 per pet, per day service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number fr27384824322 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, ancv chèques-vacances, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

nicholas
Mar 17, 2026 02:43:32 PM
Review Score:   10
Summary: Great friendly staff,good restaurant.
See All Reviews

Room Arrangement

Room InfoFacilities
Privilege Room - a double bed and a trundle bed for 2 people
Room Size: m2
2 Double Bed and Double Trundle Bed
Privilege Room - a double bed and a trundle bed  for 2 people

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Raised toilet seat, Wheelchair accessible, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Slippers, iPod docking station, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Twin Room, Classic Twin Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Twin Room, Classic Twin Room, 2 Twin Beds

General

Pet-friendly room, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 Double Bed
Room Size: m2
1 Double Bed
Classic Room, 1 Double Bed

General

Pet-friendly room, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Privilege Room - two single beds and a trundle bed for 2 people
Room Size: m2
3 Twin Beds and Double Sofa Bed
Privilege Room - two single beds and a trundle bed for 2 people

General

Pet-friendly room, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Shower/tub combination, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Slippers, iPod docking station, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Carcassonne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Carcassonne hotel have a swimming pool?

Yes, this Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Carcassonne hotel?

Best-rates for the Carcassonne hotel starts from $155 per night with includes Child Friendly, Internet, TV, Wheelchair Accessible, Business Services, Bar, Laundry, Air Conditioner, Parking, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Restaurant, Kitchen, Pool, Bedding/Linens, Guest Services, Breakfast with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Carcassonne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Carcassonne hotel?

Based on the information reported by the owner or manager, the Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Carcassonne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Carcassonne hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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